Setting up the JubileeTV App
3 min
Overview
The JubileeTV App is how family and friends connect with the TV End User through the TV. Whether you are the primary account owner (Primary Admin) or an invited guest, the app is your central hub for interaction.
Download & Access
You can access the JubileeTV App on your phone, tablet, or computer:
- iOS / iPadOS: Download from the Apple App Store.
- Android: Download from the Google Play Store.
- Web Browser: Visit app.getjubileetv.com from any modern browser.
Setting Up as a Primary Admin
The Primary Admin is the person who purchased the Service Plan and started the JubileeTV Membership.
- Log In: Open the app or visit the web portal and sign in using the email address used to purchase the Membership.
- Onboarding: Once logged in, the app will guide you through system settings and profile creation.
Setting Up as a Contact Admin or Contact
If you were invited to join a loved one’s JubileeTV, you are either a Contact Admin or Contact. For more on user roles, see User Roles & Permissions.
- Activation: Look for an invitation email from JubileeTV. Follow the link inside to create your free account.
- Cost: There is no cost for Contacts to use the app.
- Permissions: Your access depends on your specific User Role:
- Contact Admins: Have full access to features (excluding Service Plan management).
- Contacts: Access is managed on a feature-by-feature basis by an Admin.
Inviting Others
Once you've created your JubileeTV App account, you can grow the circle of support by inviting more people.
- Open the JubileeTV App and tap the Contacts card.
- Tap Invite Contact and follow the prompts.
- Choose a Role:
- Admins (Primary or Contact) can invite others as either Admins or standard Contacts.
- Contacts can only invite others as standard Contacts. Note: You must have the "Invite a Contact" permission to invite other users. See User Roles & Permissions for more details.