Installing the JubileeTV Console

overview setting up jubileetv is a simple three step process online activation , hardware installation , and on screen configuration step 1 online activation before you connect any cables to your tv, you must link the jubileetv console to your account online locate your console id this is a 4 digit alphanumeric code found in three places the yellow flyer inside your jubileetv box the underside of the jubileetv console unit an email from jubileetv with the subject line " get started! " or " welcome to jubileetv! " start activation visit go getjubileetv com https //go getjubileetv com/ and enter your console id complete activation activation steps differ depending on where you made your initial jubileetv purchase if you purchased from getjubileetv com https //getjubileetv com/ you will be authenticated via a one time passcode sent to the email you entered when making your initial purchase since your membership and service plan is already active, you’ll simply provide the tv user's name and zip code if you opted for professional in person install docid\ s1n5pxla jdrobsqggqge when you made your initial purchase, you will enter the installation address and details of whoever is coordinating the install i f you purchased from a 3rd party (e g , amazon) you will select your preferred service plan and start your membership see membership & service plan docid\ k8yywimq0 bdjpeeknmqs for more details important when prompted, enter the email address you wish to use for managing your jubileetv membership and service plan this email address will be linked to the primary admin account you will choose between self install or purchasing professional in person install docid\ s1n5pxla jdrobsqggqge you’ll provide the tv user's name and zip code, followed by your billing information to start your membership and service plan if you opted for professional in person install docid\ s1n5pxla jdrobsqggqge , you will enter the installation address and details of whoever is coordinating the install activation troubleshooting if you encounter an error code during activation, please see console activation error codes docid\ e murr5qkpw4yo98n q3u to understand what caused the issue and how to resolve it step 2 hardware installation once the online portion is complete, you can move to the physical setup if you opted for self install you will be directed to our step by step digital instructions https //getjubileetv com/pages/self install start this involves placing the console and smart plug and connecting them to your tv and source devices you'll likely need to access the back of your tv the smart plug do plug the tv power cord into the smart plug do not plug the jubileetv console power cord into the smart plug the console must be plugged directly into a wall outlet or power strip if you purchased professional in person install docid\ s1n5pxla jdrobsqggqge if you opted for this service, you can stop here our partners at hellotech will email you shortly to schedule a time for a certified technician to visit the home and handle the full installation source device required as part of hardware installation you'll be asked to plug in one to three source devices into the console's hdmi inputs jubileetv requires that you configure at least one source device examples of source devices cable/satellite set top box (xfinity, spectrum, dish, directv, etc ) media player (roku, apple tv, fire tv, etc ) over the air tuner (channel master, mediasonic homeworx, tivo ota, etc ) step 3 on screen configuration once the console and devices are connected, you will finalize the setup using the jubileetv interface on the television power on turn on the tv using the original tv remote and switch to the hdmi input where the jubileetv console is connected access the ui the console turns on automatically when plugged into power you should see the jubileetv interface appear on your screen follow prompts follow the on screen instructions to "learn" your devices this identifies your hardware so the jubileetv remote can control your tv and source devices seamlessly next steps once on screen configuration is complete, your next steps depend on whether this is your first jubileetv device or an addition to your home if this is your first jubileetv console you will be prompted to complete the primary admin onboarding within the jubileetv app this process links your mobile device to the console so you can start managing your loved one's tv see setting up the jubileetv app docid 6moytloclhm7zmlaru08i for more details if you are adding an additional console to an existing membership there is no further setup required your new console will automatically appear on the home screen of your jubileetv app, ready for use frequently asked questions where can i find hardware installation instructions? getjubileetv com/pages/self install start https //getjubileetv com/pages/self install start what does installing the console involve? the process includes physically placing the console and smart plug, followed by "learning" your devices this means the jubileetv system identifies your tv and source devices (cable/satellite set top boxes, media players, etc ) so the jubileetv remote can control everything seamlessly how long does installation take? most customers finish setup in about 30 minutes this can vary depending on the complexity of your home theater environment, but we promise the initial setup time is well worth the result! what's the cost of professional in person install? professional installation is a one time $99 flat fee (per console) see professional in person install docid\ s1n5pxla jdrobsqggqge for more details should i be there? while not strictly required, we highly recommend that the primary admin (the person who purchased the membership) is present this ensures the account is linked correctly and the primary user understands how the system operates