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JubileeTV Documentation
Learning About JubileeTV
About JubileeTV
Getting Started
Technical Requirements
Geographic Requirements
Setting Up JubileeTV
Setting Up JubileeTV
Installing the JubileeTV Console
Setting up the JubileeTV App
Using JubileeTV
Using JubileeTV
Basics
Membership & Service Plan
JubileeTV Console
JubileeTV App
User Roles & Permissions
JubileeTV Settings
Using Multiple Consoles
Privacy & HIPAA
Features
TV Usage
Telescope
Drop In
Activity Feed
Video Calling
Favorites
Care Passes
Voice Insights (formerly Voice Biomarkers)
Conflict Resolution Between Video Calls, Telescopes, & Drop In
Troubleshooting
Troubleshooting
Accessing the JubileeTV Console Settings
JubileeTV Console is Offline
App has poor network quality
Console has poor network quality
Can't Control Source Device With JubileeTV Remote
Can't Control TV with JubileeTV Remote
Video Calls Not Connecting/Dropping
The TV is not on JubileeTV's HDMI port
Technical Resources
Release Notes
Release Notes
2026
May 2025 JubileeTV Release
March 2025 JubileeTV Release
December 2024 JubileeTV Release
Contact Support
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Learning About JubileeTV
About JubileeTV
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