How to report Activity Feed false detections
2 min
overview occasionally, the activity feed algorithm may mistakenly identify an object or movement—such as a picture on the wall, a window reflection, or a shifting shadow—as a person reporting these "false detections" is the best way to help jubileetv learn and improve its accuracy over time how to report a false detection you can report a false detection for any event that captured a photo follow these steps open your activity feed from the app home screen, tap the activity feed card to open the daily view note if you manage more than one console, ensure you have selected the correct one from the top of the screen navigate to hourly view locate the hour block where the error occurred and tap the right arrow to see the detailed breakdown select the photo tap the specific image that contains the false detection initiate the report tap report false detection located directly below the image provide consent tap the checkbox to allow our support team to securely view the photo for troubleshooting purposes identify the error select the option that best describes the issue (e g , "something was mistaken for a person" ) add details (optional) use the comments box to provide extra context, such as "shadow from the ceiling fan triggered this " submit tap submit false detection report at the bottom of the screen once submitted, you'll see a pop up confirmation cancelling a report once a report is submitted, it cannot be cancelled if you start filling out a false detection report and decide you no longer want to submit it, simply tap the back button to exit the flow