JubileeTV Console is Offline

the jubileetv console requires a stable internet connection to function properly if your console is showing as "offline," follow these steps to identify and resolve the cause 1\ verify power to the console the most common cause of a console appearing offline is a loss of power check the front light if there are no lights visible on the front of the jubileetv console, it is likely powered down check the plugs ensure the power cable is pushed firmly into the back of the console and that the wall outlet or power strip is switched on power outages if there was a recent power surge or outage, the console may simply need to be unplugged and plugged back in to "wake up " 2\ test the home internet connection if the console has power but is still offline, the issue may be with the home network the "other device" test check if other devices in the home (like a smartphone, tablet, or laptop) are currently able to connect to the internet if all devices are offline restart your home router by unplugging it for 30 seconds and plugging it back in 3\ perform a power cycle if the console has power and your home internet is working on other devices, a "soft reset" of the console is the next step unplug the power cable from the back of the jubileetv console wait 10 seconds plug the power cable back in wait 2–3 minutes for the console to reboot and re establish its connection 4\ check for recent wi fi changes the console will lose its connection if your network settings have changed new credentials if you recently changed your wi fi name or password, the console will remain offline until it is updated the fix please follow the instructions in our guide docid 1iwrmbyisfdvhhnxabxid 5\ persistent offline issues if your jubileetv console goes offline frequently (even if it reconnects later), this usually indicates a weak wi fi signal or network interference the fix see our guide docid\ t0k7pvtz0 pjcz79lnmxo for steps on improving signal strength or switching to a wired ethernet connection