JubileeTV App

overview whether you’re across town or across the country, the jubileetv app is your command center for supporting a loved one from your smartphone, tablet, or browser designed for family caregivers, the app allows primary admins , contact admins , and contacts to stay connected and manage the tv experience for the tv end user ways to access the jubileetv app mobile download on the app store https //apps apple com/us/app/jubileetv/id1552867551 or google play https //play google com/store/apps/details?id=com caavo careadmin store web browser log in at app getjubileetv com https //app getjubileetv com/ the account menu (top right) accessed via the three dots (⋯) , this menu houses global settings available options depend on your user roles & permissions docid\ q dvx5akg5ued2istbcof available to all contacts my profile update your name, profile photo, and more gift a membership introduce a new family member to jubileetv via care passes docid\ mmfivofxndemrvqqe6k8c jubileetv member community https //www facebook com/groups/jubileetv member community/ join our facebook group to share tips with other families notifications view a history of past alerts and in app messages learning hub https //getjubileetv com/pages/caregiver resources access installation guides and video tutorials hep & support https //getjubileetv com/pages/customer support direct link to our support center and customer service log out securely exit your account available to admins only jubileetv usage modes docid\ vc oz1fvlhxiwevds3ilq set the system wide usage mode to best suit the tv end user's needs tv interface settings docid\ rzv16ua eoknmrqvlozml fine tune the tv end user's permissions/settings and toggle system wide messaging on or off membership & service plan docid\ k8yywimq0 bdjpeeknmqs (primary admin only) update billing, manage your service plan, and more the home screen the home screen is organized into cards that provide quick access to communication and management tools resident card identified by your loved one’s name and photo, this is your primary communication hub video calling docid\ phubteb2jaccvewoahyxt initiate standard or autoconnect video calls messaging send and receive messages directly to the tv editing tv user information docid\ q6p8bne6pvwe3udzvekzr update the tv end user's name or profile picture hub (console) card provides real time status and remote control for the jubileetv hardware you will see one card for every console configured on the account telescope docid\ s73jkltmgwbtob1osctzk remotely see and control the tv from your app drop in docid\ tmphvcogt0tosckyldlpi securely activate the console camera and mic for a quick check in find jubileetv remote play a chime to locate a misplaced jubileetv remote status indicators view real time tv power state (on/off) and presence detection hub details & settings accessed via the gear icon ( ⚙️ ) to the right of the room name, this area is where you manage the technical and content preferences for a specific jubileetv console the hub menu is organized into three primary tabs favorites docid 05hmdmogl4tjcsrkuk9 x customize the tv experience by managing channel favorites and app favorites hub settings docid\ vmgadsrc5nzzqkqibmplg fine tune the behavior of this specific console hub details access technical specifications (such as serial number and firmware version) or perform a remote restart of the console if troubleshooting is required activity feed docid\ qn3xy1rb3rc7bcs kzhet card monitor the tv end user's daily routines at a glance view a 2–3 hour timeline of tv usage and presence detection directly on the home screen, or tap the card to access the full activity feed history note one card is displayed for every configured jubileetv console photos & videos docid\ ljthtifa5rswmxjarxzef card manage the photo and video library from here send new photos and videos, delete old ones, and add/remove photos from the slideshow memories card the central hub for your library of family stories and moments from this card, you can revisit and share recorded memories or capture new ones family stories create a family story directly from this card—you can share a photo or prompt with your loved one and record their response during a video call moments view and share short, candid clips captured during video calls stay in touch card a personal dashboard to track how often you’ve called, messaged, or sent pictures you can also stay in touch reminders to ensure consistent connection voice insights card access voice insights docid\ btusskwov 5eomudjz3cb (formerly voice biomarkers) assessments to monitor wellness trends over time contacts card manage the circle of care admins can adjust user roles & permissions docid\ q dvx5akg5ued2istbcof for all users linked to the account all contacts with the exception of the primary admin can unlink their jubileetv account from the tv end user here as well feedback card submit suggestions or report issues directly to our team