Professional In-Person Install
2 min
Overview
If you’d prefer a hands-off experience, we offer professional in-home installation through our partnership with HelloTech. A certified technician will handle the hardware setup, connect your devices, and ensure everything is running smoothly.
How to Order Installation
The process for adding professional installation depends on where you purchased your JubileeTV system:
- Purchased through GetJubileeTV.com: You can add the installation service directly to your cart during checkout. If you have already completed your purchase and would like to add Pro In-Person Install after the fact, please contact our Support team.
- Purchased through a 3rd Party (e.g., Amazon): Once you receive your device, you can purchase the installation service as part of the Membership activation and Service Plan selection process at Go.GetJubileeTV.com. If you have already activated your Membership and want to add Pro In-Person Install after the fact, please contact our Support team.
What the Technician Will Do
On the day of your appointment, your HelloTech technician will:
- Connect the Hardware: Securely connect the JubileeTV Console to the television and your existing source devices (cable/satellite set-top box, media player, Blu-ray player, etc.).
- Network Setup: Connect the Console to the local Wi-Fi or Ethernet network.
- System Configuration: Run through the on-screen setup process to configure your TV and source devices.
- App Onboarding: Help you complete Primary Admin onboarding through the app.
Pricing & Scheduling
The professional installation is a one-time $99 flat fee (per Console). Once your order is processed, you will receive an email from HelloTech to schedule a date and time that works best for you or your loved one.