Membership & Service Plan

to use the jubileetv system, an active membership and service plan is required the jubileetv console and app will not function without a paid service plan overview your jubileetv membership is designed to give you total control and peace of mind it includes access to all jubileetv features read more about individual features in the jubilee tv app overview docid\ sl jpizmllw2u1r7b ltp unlimited contacts using the jubileetv app unlimited video calling, messaging, and photo and video sharing premium phone and email support service plan details the terms of your service plan depend on where you purchased your hardware existing customers the pricing listed below reflects current rates for new customers if you already have an active jubileetv service plan, your rate may differ please log in to your management portal to see your specific plan details serviceplan getjubileetv com https //serviceplan getjubileetv com/auth/welcomescreen option 1 purchased from getjubileetv com https //getjubileetv com/ when you purchase directly from us, you are renting the jubileetv hardware your membership & service plan begin on the date of your initial order plan type cost monthly $39 / month annual $389 / year all in $789 note if you cancel a rental plan, all hardware (console, remote, and cables) must be returned within 30 days option 2 purchased from a 3rd party (e g , amazon https //links getjubileetv com/tna1kb ) if you purchased hardware from a retailer, you own the device your service plan begins when you follow the in box instructions to activate your console see installing the jubileetv console start activation https //docs getjubileetv com/installing the jubileetv console#start activation for details plan type cost monthly $29 / month annual $289 / year all in $600 managing your membership access the service plan management portal to view or update your subscription information the portal can be accessed either directly or through the jubileetv app directly access your service plan management portal by entering your email at serviceplan getjubileetv com https //serviceplan getjubileetv com/ through the jubileetv app open the account menu from the three dots (⋯) in the top right corner of the app select membership & service plan select manage service plan note that in some cases you'll be asked to enter your email address after this step to confirm your identity changing your billing cycle changes to your billing cycle can be made from service plan management portal at serviceplan getjubileetv com https //serviceplan getjubileetv com/ limited functionality in certain cases—such as when billing information is not updated after a failed service plan payment—the jubileetv system will switch to limited functionality mode while in limited functionality mode the below features will not work on the jubileetv console video calling receiving messages, photos, videos, or reminders the below features will not work in the jubileetv app telescope drop in messaging video calling activity feed stay in touch photos and videos reminders memories (family stories & moments) voice insights cancelling your service plan please see cancellation and return policy docid\ xjdwzf8vrbcgf1zxnz8ep what happens when your membership is deleted when your membership is deleted, the following actions are permanent and cannot be undone all user data will be deleted photos, videos, and messages will be deleted activity feed history will be deleted jubileetv vision data will be deleted all associated contact accounts (primary admin, contact admins, and contacts) will be deleted the jubileetv console will no longer be linked to the tv end user or primary admin sales tax on your membership if applicable, sales tax is calculated and charged based on the billing zip code for your membership below is a list of states where tax is required and the applicable tax rate state maximum rate alabama 10% arizona 8 60% colorado 5 15% connecticut 6 35% hawaii 4 50% illinois 11% iowa 7% kentucky 6% louisiana 10% maryland 6% massachusetts 6 25% new mexico 8 19% new york 8 88% pennsylvania 8% rhode island 7% south carolina 8% south dakota 6 20% tennessee 9 75% texas 8 25% utah 7 75% vermont 6% washington 10 35% west virginia 6%