Factory Resetting the Console

overview if you own your jubileetv console (rather than renting it), you must cancel your membership and perform a factory reset before gifting or selling the device this process wipes all personal data and returns the hardware to its original "out of the box" state, allowing it to be activated under a new membership there are two ways to perform a reset through the settings menu or manually using the reset button on the device method 1 reset via settings this method is available if the console is currently configured 1\ access settings there are 2 ways to access the settings menu using the jubileetv remote press the guide button three times rapidly and then press the blue j button once press and hold the voice button on the remote and say "settings" when prompted (t his method requires the console be connected to the internet) note you can also access console settings via telescope by starting a telescope session, selecting the actions tab and tapping settings under jubileetv destinations 2\ perform the reset navigate to and select factory reset confirm your selection when prompted method 2 manual reset the manual reset can be performed at any time, regardless of your membership status or whether the console is connected to the internet plug in the console make sure the console is plugged into power locate the reset button turn the console over on the underside, look for two symbols symbol 1 two circular arrows symbol 2 a triangle identify the pinhole the factory reset pinhole is located directly between these two icons trigger the reset insert a paper clip or a similar thin tool into the pinhole hold for 5+ seconds you will feel a slight "click" when the button is engaged hold the button down for at least 5 seconds confirmation once the console has been factory reset, the leds will light up as follows 1st led solid green 2nd led blinking red (if the console is connected to the internet via ethernet, it will instead show solid green) 3rd led blinking red 4th led blinking red what happens when i factory reset the console? the results of a factory reset depend on the status of your jubileetv membership if your membership is active a factory reset reverts the hardware to its initial setup state, but your account remains linked if you purchased from getjubileetv com https //getjubileetv com/ (rental) returns to its original "out of the box" state if you purchased from a 3rd party (owned) returns to the state it was in immediately after your initial activation in both cases account link your membership and the tv end user's information stay associated with the console hardware profiles all connected device profiles (source and output) are removed customizations any manually adjusted settings will revert to default if your membership is deleted this applies if you have canceled your plan and deleted your account, or if it was terminated due to non payment the console returns to a "pre purchase" state if you purchased from getjubileetv com (rental) if the unreturned equipment fee was paid the console is eligible for reuse you can reactivate it by starting a new service plan at go getjubileetv com https //go getjubileetv com/ if the unreturned equipment fee was not paid the console is locked and cannot be reactivated if you purchased from a 3rd party (owned) the console remains yours to use it can be reactivated at any time by starting a new service plan at go getjubileetv com https //go getjubileetv com/