--- title: User Roles & Permissions slug: user-roles-and-permissions docTags: createdAt: 2024-07-25T21:55:22.939Z --- JubileeTV has two global user types: **TV End User** and **App User**. There are additional roles and permissions for App Users. # TV End User The TV End User is the person or people that are using the JubileeTV Console in their home. # App User An App User is a person that is using the JubileeTV app to interact with the JubileeTV solution. There are three types of App Users: 1. **Primary Admin** 2. **Contact Admin** 3. **Contact ** ## Primary Admin The Primary Admin is the primary Contact for the JubileeTV solution. They own and are responsible for the JubileeTV subscription. The Primary Admin has access to all features of JubileeTV and those permissions cannot be changed. Additionally, the Primary Admin manages the subscription for JubileeTV. Most families treat a Power of Attorney (POA) as the Primary Admin for JubileeTV. ## Contact Admin A Contact Admin has full access to all features of JubileeTV and has the same management capabilities as the Primary Admin except they cannot manage the JubileeTV subscription. ## Contact A Contact has limited access to JubileeTV features. Access to some features is permanently barred (see [Full Permission Matrix](https://docs.getjubileetv.com/user-roles-and-permissions#full-permission-matrix) below) while others can be adjusted on a Contact-to-Contact basis by the Primary Admin or Contact Admins. ### Adjustable Contact Permissions - **Calling Permissions** - [Standard Video Call](https://docs.getjubileetv.com/video-calling#standard-video-calls) (ON by default) - [AutoConnect Video Call](https://docs.getjubileetv.com/video-calling#autoconnect-video-calls) (OFF by default) - **Other Permissions** - **[Family Stories & Moments](docId:3OTlxWw58hdLmPhb-bsLj)** (OFF by default) - [Drop In](docId\:tmphVcOgT0tOsCkyLDLpi) (OFF by default) - [Telescope](docId\:S73jKLtmgWBtOb1oSCTzK) (OFF by default) - **Invite Contacts **(OFF by default) - [Favorites](docId:05hmDMogl4tjCsRkUK9-x) (ON by default) - [Reminders](docId\:eEoR90WJ0C4Z8c_CTs-Ws) (ON by default) ### Managing Contact Permissions Primary Admins and Contact Admins can manage any Contact's access directly within the JubileeTV App. To adjust a Contact's permissions, follow these steps: 1. **Open Contacts:** From the App home screen, tap the **Contacts** tile. 2. **Select the Person:** Tap the name of the Contact you wish to manage to open their **Contact Details** screen. 3. **Toggle Permissions:** Scroll through the list of available features and use the toggles to turn access **ON** or **OFF**. ### Additional Management Options At the top of the **Contact Details** screen, the Primary Admin and Contact Admins will find options for more significant account changes: - **Promote to Admin:** Select **"Make Admin"** to upgrade a standard Contact to a Contact Admin. - **Remove Access:** Select **"Delete Link"** to completely remove the Contact from the system and revoke their access to the TV. ### Changing Primary Admin At the top of the **Contact Details** screen, the Primary Admin will find the option to promote an **Admin** to the **Primary Admin**. See abc for details. # Full Permission Matrix | | Primary
Admin | Contact
Admin | Contact | | -------------------------------------------------------------------------------------------------------- | -------------------------------- | -------------------------------- | -------------------------------- | | Manage the JubileeTV** subscription** | Yes | No | No | | **Invite** family and friends to join as either a Contact Admin or a Standard Contact | Yes | Yes | Permission required
| | **Manage Roles**—upgrade a Contact to a Contact Admin or downgrade a Contact Admin to a standard Contact | Yes | Yes | No | | **Modify Permissions **for Contacts | Yes | Yes | No | | **Delete Others**—remove Contact Admins and Contacts from the system | Yes | Yes | No | | **Delete self**—remove their own account from the system | No | Yes | Yes | | Access [TV Interface Settings](docId\:RZv16uA-EOknMRqVLozmL) | Yes | Yes | No | | Access [JubileeTV Usage Modes](docId\:vc_Oz1fVLHxIwevdS3ilq) | Yes | Yes | No | | Access the **[Activity Feed](docId\:Qn3Xy1rb3RC7Bcs_kzHEt)** | Yes | Yes | No | | Access to [Photos & Videos](docId\:LjtHtiFa5RSwmxJARxzEf) | Yes | Yes | Yes | | Access [Voice Insights](docId\:BtusSKwOV_5EOmUDJz3cB) | Yes | Yes | No | | Access to [Stay In Touch](docId\:IUV39xz8p0i5yFl1jSEMG) | Yes | Yes | Yes | | Access to [Refer a Friend](docId\:mmFIvofXNDeMrVQQE6k8C) | Yes | Yes | Yes | | Make [Standard Video Calls](https://docs.getjubileetv.com/video-calling#standard-video-calls) | Yes | Yes | Permission required | | Make [AutoConnect Video Calls](https://docs.getjubileetv.com/video-calling#autoconnect-video-calls) | Yes | Yes | Permission required | | Access to **[Family Stories & Moments](docId:3OTlxWw58hdLmPhb-bsLj)** | Yes | Yes | Permission required | | Access to [Drop In](docId\:tmphVcOgT0tOsCkyLDLpi) | Yes | Yes | Permission required | | Access to [Telescope](docId\:S73jKLtmgWBtOb1oSCTzK) | Yes | Yes | Permission required | | Access to managing [Favorites](docId:05hmDMogl4tjCsRkUK9-x) | Yes | Yes | Permission required | | Access to [Reminders](docId\:eEoR90WJ0C4Z8c_CTs-Ws) | Yes | Yes | Permission required |