---
title: JubileeTV App
slug: jubileetv-app
docTags: 
createdAt: 2024-07-25T21:55:05.889Z
---

![](https://api.archbee.com/api/optimize/nvYzB8CbLv7hNbU6YC8mR/T2wbqk25AO4YKK7RPkugZ-20260121-170444.png)

# Overview

Whether you’re across town or across the country, the **JubileeTV App** is your command center for supporting a loved one from your smartphone, tablet, or browser.

Designed for family caregivers, the app allows **Primary Admins**, **Contact Admins**, and **Contacts** to stay connected and manage the TV experience for the TV End User.

## Ways to Access the JubileeTV App

- **Mobile:** Download on the [App Store](https://apps.apple.com/us/app/jubileetv/id1552867551) or [Google Play](https://play.google.com/store/apps/details?id=com.caavo.careadmin) Store.
- **Web Browser:** Log in at [app.getjubileetv.com](https://app.getjubileetv.com/).

***

# The Account Menu (Top Right)

Accessed via the **three dots (⋯)**, this menu houses global settings. Available options depend on your [User Roles & Permissions](docId\:q-DVx5aKG5uEd2isTBcOf).

## Available to All Contacts

- **My Profile: **Update your name, profile photo, email address and more.
- [JubileeTV Member Community](https://www.facebook.com/groups/jubileetv.member.community/)**:** Join our Facebook group to share tips with other families.
- **Notifications: **View a history of past alerts and in-app messages.
- **[Learning Hub](https://getjubileetv.com/pages/caregiver-resources): **Access installation guides and video tutorials.
- **[Hep & Support](https://getjubileetv.com/pages/customer-support):** Direct link to our Support Center and customer service.
- **Log Out:** Securely exit your account.

## Available to Admins Only

- [JubileeTV Usage Modes](docId\:vc_Oz1fVLHxIwevdS3ilq)**: **Set the system-wide Usage Mode to best suit the TV End User's needs.
- [TV Interface Settings](docId\:RZv16uA-EOknMRqVLozmL): Fine-tune the TV End User's permissions/settings and toggle system-wide messaging on or off.
- [Membership & Service Plan](docId\:K8YyWiMQ0-bdjPEeKnmqS)** (Primary Admin Only): **Update billing, manage your Service Plan, and more 

# The Home Screen

The home screen is organized into **Cards** that provide quick access to communication and management tools.

## Resident Card

Identified by your loved one’s name and photo, this is your primary communication hub.

- [Video Calling](docId\:phUbTEB2jacCvewoAHYXt)**:** Initiate standard or AutoConnect video calls.
- **Messaging:** Send and receive messages directly to the TV.
- [Editing TV User Information](docId\:Q6p8Bne6pVwe3udzVEKZr)**: **Update the TV End User's name or profile picture.

## Hub (Console) Card

Provides real-time status and remote control for the JubileeTV hardware. You will see one card for every Console configured on the account.

- [Telescope](docId\:S73jKLtmgWBtOb1oSCTzK)**:** Remotely see and control the TV from your app.
- [Drop In](docId\:tmphVcOgT0tOsCkyLDLpi)**:** Securely activate the Console camera and mic for a quick check-in.
- **Find JubileeTV Remote:** Play a chime to locate a misplaced JubileeTV remote.
- **Status Indicators:** View real-time TV power state (On/Off) and Presence Detection.
- **Hub Details & Settings: **Accessed via the **gear icon (**⚙️**)** to the right of the room name, this area is where you manage the technical and content preferences for a specific JubileeTV Console. The Hub menu is organized into three primary tabs:
  - **[Favorites](docId:05hmDMogl4tjCsRkUK9-x):** Customize the TV experience by managing Channel Favorites and App Favorites.
  - **[Hub Settings and Details](docId\:VMgADsRC5nZzqKQIBmplg):** Fine-tune the behavior of this specific Console.
  - **Hub Details:** Access technical specifications (such as Serial Number and Firmware version) or perform a **Remote Restart** of the Console if troubleshooting is required.

## [Activity Feed](docId\:Qn3Xy1rb3RC7Bcs_kzHEt) Card

Monitor the TV End User's daily routines at a glance. View a 2–3 hour timeline of TV usage and presence detection directly on the home screen, or tap the card to access the full **Activity Feed** history. 

*Note: One card is displayed for every configured JubileeTV Console.*

## [Photos & Videos](docId\:LjtHtiFa5RSwmxJARxzEf) Card

Manage the photo and video library from here. Send new photos and videos, delete old ones, and add/remove photos from the Slideshow.

## Memories Card

The central hub for your library of Family Stories and Moments. From this card, you can revisit and share recorded memories or capture new ones.

- **Family Stories:** Create a Family Story directly from this card—you can share a photo or prompt with your loved one and record their response during a video call.
- **Moments:** View and share short, candid clips captured during video calls.

## Stay in Touch Card

A personal dashboard to track how often you’ve called, messaged, or sent pictures. You can also Stay in Touch Reminders to ensure consistent connection.

## Voice Insights Card

Access [Voice Insights](docId\:BtusSKwOV_5EOmUDJz3cB) (formerly Voice Biomarkers) assessments to monitor wellness trends over time.

## Contacts Card

Manage the circle of care. Admins can adjust [User Roles & Permissions](docId\:q-DVx5aKG5uEd2isTBcOf) for all users linked to the account. All Contacts with the exception of the Primary Admin can unlink their JubileeTV account from the TV End User here as well.

## Feedback Card

Submit suggestions or report issues directly to our team.