---
title: Installing the JubileeTV Console
slug: installing-the-jubileetv-console
docTags: 
createdAt: 2024-07-25T21:34:18.055Z
---

# Overview

Setting up JubileeTV is a simple three-step process: **Online Activation**, **Hardware Installation**, and **On-Screen Configuration**.

# Step 1: Online Activation

Before you connect any cables to your TV, you must link the JubileeTV Console to your account online.

## Locate your Console ID

This is a **4-digit alphanumeric code** found in three places:

- The **yellow flyer** inside your JubileeTV box.
- The **underside** of the JubileeTV Console unit.
- An email from JubileeTV with the subject line "**Get Started!**" or "**Welcome to JubileeTV!**"

## Start Activation

Visit [Go.GetJubileeTV.com](https://go.getjubileetv.com/) and enter your **Console ID**.

## Complete Activation

Activation steps differ depending on where you made your initial JubileeTV purchase.

### If you purchased from [GetJubileeTV.com](https://getjubileetv.com/)

- You will be authenticated via a one-time passcode sent to the email you entered when making your initial purchase.
- Since your Membership and Service Plan is already active, you’ll simply provide the TV User's name and zip code.
- If you opted for [Professional In-Person Install](docId\:s1N5PXlA_jDRObsqgGQge) when you made your initial purchase, you will enter the installation address and details of whoever is coordinating the install.

### If you purchased from a 3rd party (e.g., Amazon)

- You will select your preferred Service Plan and start your Membership. See [Membership & Service Plan](docId\:K8YyWiMQ0-bdjPEeKnmqS) for more details.

  :::hint{type="warning"}
  **IMPORTANT: **When prompted, enter the email address you wish to use for managing your JubileeTV Membership and Service Plan. This email address will be linked to the Primary Admin account.
  :::
- You will choose between **Self Install** or purchasing **[Professional In-Person Install](docId\:s1N5PXlA_jDRObsqgGQge)**.
- You’ll provide the TV User's name and zip code, followed by your billing information to start your Membership and Service Plan.
- If you opted for [Professional In-Person Install](docId\:s1N5PXlA_jDRObsqgGQge), you will enter the installation address and details of whoever is coordinating the install.

### Activation Troubleshooting

If you encounter an error code during activation, please see [Console Activation Error Codes](docId\:e-mUrr5QKpW4YO98n_q3U) to understand what caused the issue and how to resolve it.

# Step 2: Hardware Installation

Once the online portion is complete, you can move to the physical setup.

### If you opted for Self Install

You will be directed to our [step-by-step digital instructions](https://getjubileetv.com/pages/self-install-start). This involves placing the Console and Smart Plug and connecting them to your TV and source devices. You'll likely need to access the back of your TV.

:::hint{type="warning"}
**THE SMART PLUG:**

**DO** plug the TV power cord into the Smart Plug.

**DO NOT** plug the JubileeTV Console power cord into the Smart Plug. The Console must be plugged directly into a wall outlet or power strip.
:::

### If you purchased [Professional In-Person Install](docId\:s1N5PXlA_jDRObsqgGQge)

If you opted for this service, you can stop here. Our partners at **HelloTech** will email you shortly to schedule a time for a certified technician to visit the home and handle the full installation.

:::hint{type="warning"}
**SOURCE DEVICE REQUIRED: **As part of hardware installation you'll be asked to plug in one to three source devices into the Console's HDMI inputs. JubileeTV requires that you configure at least one source device.

**Examples of source devices: **

- Cable/satellite set-top box (Xfinity, Spectrum, Dish, DirecTV, etc.)
- Media player (Roku, Apple TV, Fire TV, etc.)
- Over-the-air tuner (Channel Master, Mediasonic Homeworx, TiVo OTA, etc.)
:::

# Step 3: On-Screen Configuration

Once the Console and devices are connected, you will finalize the setup using the JubileeTV interface on the television.

1. **Power On:** Turn on the TV using the original TV remote and switch to the HDMI input where the JubileeTV Console is connected.
2. **Access the UI:** The Console turns on automatically when plugged into power. You should see the JubileeTV interface appear on your screen.
3. **Follow Prompts:** Follow the on-screen instructions to "learn" your devices. This identifies your hardware so the JubileeTV remote can control your TV and source devices seamlessly.

# Next Steps

Once on-screen configuration is complete, your next steps depend on whether this is your first JubileeTV device or an addition to your home:

### If this is your first JubileeTV Console:

You will be prompted to complete the **Primary Admin onboarding **within the JubileeTV App. This process links your mobile device to the Console so you can start managing your loved one's TV. See [Setting up the JubileeTV App](docId:6MoyTlOClHm7ZMLaru08I) for more details.

### If you are adding an additional Console to an existing Membership:

There is no further setup required. Your new Console will automatically appear on the home screen of your JubileeTV App, ready for use.

# Frequently Asked Questions

## Where can I find hardware installation instructions?

[GetJubileeTV.com/pages/self-install-start](https://getjubileetv.com/pages/self-install-start)

## What does installing the Console involve?

The process includes physically placing the Console and Smart Plug, followed by "learning" your devices. This means the JubileeTV system identifies your TV and source devices (cable/satellite set-top boxes, media players, etc.) so the JubileeTV remote can control everything seamlessly.

## How long does installation take?

Most customers finish setup in about **30 minutes**. This can vary depending on the complexity of your home theater environment, but we promise the initial setup time is well worth the result!

## What's the cost of Professional In-Person Install?

Professional installation is a one-time **$99 flat fee (per Console)**. See [Professional In-Person Install](docId\:s1N5PXlA_jDRObsqgGQge) for more details.

## Should I be there?

While not strictly required, we highly recommend that the **Primary Admin** (the person who purchased the Membership) is present. This ensures the account is linked correctly and the primary user understands how the system operates.