Favorites

17 min

overview favorites allow the tv end user to easily access channels and apps from the tv, and allow contacts to easily access the same items through telescope favorites are a console level setting—if you have two or more jubileetv consoles, you’ll need to set favorites for each console separately permissions for favorites user permissions primary admin \no restrictions\ contact admin \no restrictions\ contact \enabled by default\ , but \can be disabled for a specific contact by any admin \ tv user \disabled by default\ , but \can be enabled for the tv end user by any admin\ what devices support favorites? favorites can be configured for tv channels accessed through a cable/satellite set top box connected to jubileetv favorites can also be configured for apps accessed through a roku connected to jubileetv due to technical limitations, favorites are not supported on non roku streaming devices such as apple tv, fire tv stick, etc due to technical limitations, favorites are not supported on xumo set top boxes how do i add/remove favorites? from the app on the app home screen, tap the gear icon to the right of the room name make sure you're on the "favorites" tab (it should be selected by default) tap "manage channel favorites" or "manage app favorites " check the channels or apps you want favorited and uncheck the channels or apps you want removed from favorites when you're done, select "save changes " note the gear icon is always visible to the primary admin and contact admins, but only appears for contacts who have the "manage favorites" permission enabled the primary admin or a contact admin can enable the "manage favorites" permission for a contact by going to the "contacts" tile on the home screen, selecting a contact, and adjusting their permission from the tv adjusting favorites directly from the tv is turned off by default the primary admin or a contact admin can enable this feature in tv interface settings, allowing the tv end user to add or remove favorites from the tv enabling the tv end user to add/remove favorites note the system must be in interactive mode on the app home screen, tap the 3 dots menu (mobile) or your portrait (web) in the top right corner select "tv interface settings " enable "modify favorites " adding/removing favorites from the tv once "modify favorites" is enabled from tv interface settings in the app, the tv end user can add/remove favorites directly from the tv from the jubileetv home screen, navigate to "favorites " scroll to the bottom and select "add a favorites" or "remove a favorite" and follow the on screen instructions additional settings favorites only ch up/down to create the best possible viewing experience , start by adding all the channels the tv end user regularly watches to their favorites list (see above https //docs getjubileetv com/favorites#how do i addremove favorites for instructions) once that's done, turning on the favorites only ch up/down setting is one of the easiest ways to keep tv time frustration free instead of forcing the user to scroll past hundreds of unsubscribed or unwatched channels, this setting creates a personalized, clutter free lineup the channel up and down buttons will simply skip the filler and only flip through the stations they actually care about other channels are still available the user is never locked out of the full guide they can always access a non favorited channel by typing its exact number into the number pad it only applies to set top boxes if you have multiple source devices set up, this limitation only kicks in when the system is actively on the set top box's input guide button displays favorites if enabled, pressing the "guide" button displays a list of all channel or app favorites the d pad can then be used to select a favorite to either tune to a channel or launch an app only favorites associated with the currently active source device are shown custom channels custom channels gives you more control over tv channel favorites use this feature to add a missing channel as a favorite, add an incorrectly listed channel as a favorite, or create personalized voice aliases note custom channels is available for tv channel favorites it is not available for app favorites use custom channels to 1\ add a voice alias to a favorite tv channel if you want a word or phrase spoken into the jubileetv remote (while holding the orange mic button) to tune to a channel, follow the steps below on the jubileetv app, tap "manage channel favorites" from the favorites screen how to get to favorites in the app docid 05hmdmogl4tjcsrkuk9 x scroll or search for the channel you want tap the right arrow on the card for that channel tap "duplicate this channel" tap "add alias" add the word or phrase to the list of aliases for that channel see more on voice aliases https //docs getjubileetv com/favorites#more on voice aliases tap "create channel" and a custom channel (duplicate of the original) with the custom aliases is added to the lineup and favorites note if the channel you made the duplicate from was previously favorited, it gets replaced in favorites by the custom channel 2\ rename a favorite tv channel if you want to change the name of a favorite channel, follow the steps below on the jubileetv app, tap "manage channel favorites" from the favorites screen how to get to favorites in the app docid 05hmdmogl4tjcsrkuk9 x scroll or search for the channel you want tap the right arrow on the card for that channel tap "duplicate this channel" edit the "channel name" to the new desired name tap "create channel" and a custom channel (duplicate of the original) with the new name is added to the lineup and favorites note if the channel you made the duplicate from was previously favorited, it gets replaced in favorites by the custom channel 3\ favorite a channel that is not listed in your lineup if pressing a channel number on the jubileetv remote tunes to a channel the tv end user watches, but the channel does not appear in the channel lineup under "manage channel favorites," you can add it to favorites by following these steps on the jubileetv app, tap "manage channel favorites" from the favorites screen how to get to favorites in the app docid 05hmdmogl4tjcsrkuk9 x tap "add custom channel" enter channel number and channel name add any voice aliases you want to tune to this channel (not required) see more on voice aliases https //docs getjubileetv com/favorites#more on voice aliases select "create channel" and it is automatically added to favorites 4\ favorite a channel that is listed incorrectly for example, if pressing 5 on the jubileetv remote tunes to espn, but espn is listed as channel 4 in the channel lineup, you can add channel 5 to favorites as espn by following the steps below on the jubileetv app, tap "manage channel favorites" from the favorites screen how to get to favorites in the app docid 05hmdmogl4tjcsrkuk9 x scroll or search for the channel you want (in our example, you'd search for "espn" and see that it's listed as channel 4) tap the right arrow on the card for that channel tap "duplicate this channel" enter a new channel number (in our example, you'd change channel number from "4" to "5") add any additional voice aliases you'd like associated with this channel see more on voice aliases https //docs getjubileetv com/favorites#more on voice aliases tap "create channel" and a new channel is added to the lineup and favorites more on voice aliases example voice alias if the custom channel you're adding is espn, you can put "espn" and "sports" as voice aliases holding down the orange mic on the jubileetv remote and saying any voice alias tunes to the channel number if a voice alias you entered is the same as a voice alias that already exists for a channel in the channel lineup, saying it leads to the custom channel you created instead of the channel in the lineup two custom channels cannot have the same voice alias numbers cannot be used as voice aliases favorites and passive modes passive mode with 6 button remote at least 1 channel favorite must be configured favorites only ch up/down is enabled (can't be disabled) guide button displays favorites is not available passive mode with simplified jubileetv remote at least 1 channel favorite must be configured favorites only ch up/down is enabled (can't be disabled) guide button displays favorites is not available passive mode with original remote(s) favorites not available